Returns and Refunds Policy

Policy for Returns and Refunds

At Digidealz, we put the needs of our customers first. For qualified items, we aim to offer a simple and clear return procedure. For comprehensive details, please refer to the policy below.

We promise to give you top-notch products and the greatest customer service.

• On-time delivery; • We'll ensure that you don't forget your loved ones.

General Return Policy

 1. Return Eligibility:

• A product may be returned if it is delivered damaged, defective, or erroneous.
• Within seven days of delivery, returns must be requested; for instance, if the product was delivered on December 1st, the request must be submitted by December 8th.
• Modification: Unfortunately, refunds brought on by a change of heart are not permitted.

Please adhere to these instructions to ensure a successful return:

• The item must be defect-free, brand-new, unworn, and unwashed. Even if a fashion item can be tried on to make sure it fits, it must be returned unused.
• The product's original tags, user manuals, warranty cards, freebies, invoices, and accessories should all be included.
• Return the item to the maker in its original, unused box or packaging. Remove tape and stickers from the manufacturer's packaging.
• If it's a DigiDealz, returns must be made in the same box or packaging that was used for delivery.
• Make sure your Order Number and Return Tracking Number are prominently displayed on your return shipment to avoid any issues.

 

3 Rejecting Return Requests:

• If the returned item does not meet the previously described criteria, Digidealz.com maintains the right to reject a return request.
• You will get your items back in 4-6 business days if your return is rejected.
• After three (3) failed delivery attempts, the item will be condemned to junk and no refund will be issued.

Valid Reasons to Come Back:

 

• Damaged Product: Things that are defective or physically broken.
• Inaccurate Product: The item, color, or size that was sent was incorrect.
• Incomplete Product: Parts or accessories are absent.
• Mismatch with Description: Neither the product nor the pictures provided match the description.

4 Things That Are Not Returnable

The following categories do not accept returns: 

• Men's and women's swimwear and undergarments
• Skin and Hair Care Products
• video games;
• laundry and cleaning products;
• pet supplies;
• sale items;
• fragrances and scents, including deodorants.